iPhone on E-Bay
Thousands of iPhones are on eBay just hours after going on sale, despite a flawed registration process.
Apple iPhone takes America (and eBay) by storm
Apple have been left with quite a few disgruntled customers after the computerised registration process virtually came to a standstill, due to the high volume of customers all trying to register within a few hours of purchase.
The problem was made worse by a mix up with customers of Cingular, which was recently acquired by AT&T. It seems that Cingular customers who were transferred over the AT&T have been accidentally flagged as business customers – but only residential / individual customers are able to subscribe to iPhone plans. So customers affected have had to spend valuable time on hold to customer and technical services to resolve the problems.
Some new iPhone owners waited over 24 hours to register their iPhone through iTunes, and AT&T have stated that it could take up to 36 hours to activate some accounts – which is a kick in the teeth if you have waited for hours (and in many cases days!) outside an Apple or AT&T store to be first in line to use one.
It seems that many of the customers that waited in line for a handset weren’t actually buying for themselves as thousands of handsets have flooded eBay since Friday night. At the time of writing eBay.com currently have just less than 6,000 listings under iPhone, and eBay.co.uk have 47. Although it is unknown how well the USA iPhone will work in the UK as the iPhone is locked to AT&T, and of course there is the tricky registration process with AT&T.
Apple iPhone takes America (and eBay) by storm
Apple have been left with quite a few disgruntled customers after the computerised registration process virtually came to a standstill, due to the high volume of customers all trying to register within a few hours of purchase.
The problem was made worse by a mix up with customers of Cingular, which was recently acquired by AT&T. It seems that Cingular customers who were transferred over the AT&T have been accidentally flagged as business customers – but only residential / individual customers are able to subscribe to iPhone plans. So customers affected have had to spend valuable time on hold to customer and technical services to resolve the problems.
Some new iPhone owners waited over 24 hours to register their iPhone through iTunes, and AT&T have stated that it could take up to 36 hours to activate some accounts – which is a kick in the teeth if you have waited for hours (and in many cases days!) outside an Apple or AT&T store to be first in line to use one.
It seems that many of the customers that waited in line for a handset weren’t actually buying for themselves as thousands of handsets have flooded eBay since Friday night. At the time of writing eBay.com currently have just less than 6,000 listings under iPhone, and eBay.co.uk have 47. Although it is unknown how well the USA iPhone will work in the UK as the iPhone is locked to AT&T, and of course there is the tricky registration process with AT&T.
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